Shipping Protection

The design combines a durable aluminum exterior with a pure glass interior, minimizing metallic taste and ensuring flavor purity

Yes. ZenPuff is lightweight, discreet, and shaped like a sleek water bottle, making it easy to carry in a bag or backpack without drawing attention, while its aluminum shell protects the glass interior during travel.

ZenPuff is a transformer. It is designed so the bottom screws onto the top, and the extra glass bowl slides into the top where the glass stem is. This simple setup transforms it from a water bottle into a dry handheld piece in seconds, with no extra tools required

Yes! We ship worldwide.

Once you place your order, we'll ship it out within 3-4 days, and you'll receive a tracking number so you can follow its journey to your doorstep. Delivery typically takes 7-14 days from the shipping date. Sometimes delivery can exceed the 7-14 day time frame depending on the country the items are shipping to. If you don't have a tracking number after 7 business days, please CONTACT US

Your order will be carefully packaged with utmost attention to detail, wrapped snugly in protective bubble wrap to ensure your items arrive in pristine condition. We value your privacy and understand the importance of discretion. That's why all orders are packaged discreetly, free from any explicit labels or branding. Your package will arrive in a plain, inconspicuous package, safeguarding your purchase and keeping it confidential every step of the way.

Your satisfaction is our priority! Should you find yourself dissatisfied for any reason, simply return the item to our facility within 30 days, and we'll gladly issue you a full refund.

We promptly reply to every message. Our customer support is available 7 days a week. Average answer time: Less than 24 hours